Winning Trainer Programs
Effective On-The-Job Training
Description:
Training, an ongoing process in the workplace, takes many forms, from new employee orientation to inserting new members into functioning teams. This workshop gives participants the tools and techniques for a systematic approach to training employees on the job.
Learning Outcomes:
Participants will learn how to ...
- Identify the criteria used in selecting a potential trainer
- Design a framework for training
- Create the proper environment
- Create effective training materials
- Communicate the activity
- Use positive reinforcement to “fix” the skills
- Measure results to ensure transfer of training
- Use feedback and reinforcement techniques
Topical Outline:
I. Introduction
A. Training versus
teaching
B. Role of trainer
C. Trainer skills
and characteristics
II. Principles of Adult Learning
A. How and why adults
learn
B. Application of
learning characteristics
C. Learner’s
responsibility
III. Orienting the New Employee
A. Employee’s concerns
and expectations
B. Strategies for
mutual success
IV. Basics of One-on-One Instruction
A. Identify training
needs
B. Barriers to
learning
C. Common errors
D. Job/task analysis
E. Framework for
training
V. Principles and Techniques for Effective Learning
A. Motivating
B. Building
interest
C. Using repetition
and application
D. Using feedback
VII.Evaluation and Follow-up
A. Measuring results
B. Ensure transfer
of training
Train-the-Trainer Program
Description:
This comprehensive five-day program is designed to provide the skills necessary to establish quality in-house training programs with well-trained instructors. Modules will focus on needs assessment, the adult learner, instructional design and development, platform skills, evaluation, transfer of training, and return on investment. The “hands-on” approach will be participant-centered, reflecting adult learning principles, and will model active training techniques. It is designed to give participants many opportunities to experience and practice interactive training techniques.
Format:
The workshop format will use interactive and experiential activities
including role plays, case studies, group discussion, assessment
instruments, and lecturette. Participants will learn how to
apply active training techniques to any content in any context. The
courseware will include a participant’s manual, instructor’s manual, and
master transparencies and other training materials.
The participant’s manual will include detailed reference material as
well as activities and assessment instruments. The workbook format will
enable the participant to begin creating his or her own training
program.
Written for both the novice and experienced trainer, the leader’s guide
will provide detailed instructions for each module. It will describe how
to introduce, conduct, and process each activity, including what
questions to ask. The leader’s notes will also include suggested
answers.
Learning Outcomes:
Participants will learn how to...
- Assess their own learning and training styles
- Conduct a needs assessment
- Identify ways to improve communication with learners who do not share trainer style tendencies and preferences
- Identify training and learning style factors that influence the choice of appropriate training activities
- Use tools and techniques to create a bias-free learning environment
- Establish a positive learning climate and increase learner motivation
- Develop active learner-centered opening activities to stimulate learner interaction
- Write learner-centered, competency-based learning objectives
- Develop a clear and complete plan of instruction
- Incorporate active learning techniques in one's instructional plan
- Prepare evaluation tools to measure training effectiveness as reflected in the participant's performance in the classroom and on the job
Topical Outline:
Day One
Module One:. Introduction
A. Icebreaker
B. Participants' expectations
C. Session overview
D. Training versus teaching
Module Two: Analyzing Needs
A. Reasons for conducting needs analysis
B. Source of data collection
C. Steps in needs analysis process
D. Gaining management support
Module Three: Principles of Adult Learning
A. How and why adults learn
B. Application of learning characteristics
C. Cooperative learning techniques
D. Overcoming learner resistance
E. Motivating the adult learner
Module Four: Learning and Training Styles
A. Learning styles
B. Training styles
Day Two
Module Five: Diversity in the Classroom
A. Gaining awareness
B. Understanding style differences
C. Dealing with cultural differences
D. Influencing classroom climate
Module Six: Writing Instructional Objectives
A. Why set objectives
B. How to set objectives
C. Three major components of design
Module Seven: Writing an Instructional Plan
A. Using the design matrix
B. Writing an outline
C. Sequencing content
Day Three
Module Eight: Using Active Learning Techniques
A. Resources for activities, materials, videos
B. Alternatives to lecture
C. Experiential activities
D. Active training designs for active participation
Module Nine: Delivering Effective Instruction
A. Using icebreakers and openers
B. Polishing presentation skills
C. Using audio-visual aids
Day Four
Module Ten: Creativity in The Classroom
A. Selecting and using active techniques in the classroom
B. Using games and simulations to reinforce learning
C. Using props and theatrical techniques to increase impact
D. Creative closings
Module Eleven: Working With Groups
A. Facilitating group discussion
B. Questioning skills
C. Gaining full class participation
D. Processing experiential activities
E. Dealing with difficult people and situations
F. Seating arrangements
G. Practice facilitation
Day Five
Module Twelve: Skill Practice
A. Preparing a 15-minute “lesson”
B. Facilitating the activity
C. Self-evaluation
D. Receiving peer and instructor feedback
Module Thirteen: Evaluating and Improving Performance
A. Evaluation process
B. Transfer of training
C. Return on investment